Terms and conditions

These terms apply to using this website and to buying from the NICH TEC shop. When you place an order you confirm that you have read and accept them. The Thai version is the reference version. The English version is provided for convenience, and if the meaning differs the Thai version applies.

These terms do not limit or remove your rights as a consumer under Thai law.

Last updated 12 October 2026.

1. The seller

The seller is iChoice Co., Ltd. (head office), which runs the NICH TEC shop, at 422/29 Chiang Mai Land Road, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100. Phone 052-005-034, email info@nichtec.com. The tax ID is shown at the bottom of every page and on every tax document.

2. Accounts

• You can order without an account. An account lets you see your order history, collect points and save addresses. You can sign up and sign in with email and password, an SMS code, a Google account or a LINE account.
• Give correct and current details.
• Keep your password and your sign-in devices safe. Actions in your account count as yours. If you think someone else is using it, tell us at once.
• We may suspend or close an account that is misused as described in section 13, and we tell you why.
• You can ask us to delete your account through the personal data request form. See the privacy policy.

3. Prices

• All prices are in Thai baht and include 7% VAT.
• You pay the price shown in the cart when you place the order. Delivery, PC assembly and any other service charge are shown separately before you pay. The amount charged equals the amount shown.
• Prices can change, but a change does not affect an order for which a contract is already made.
• Pictures and specifications on the site follow the makers' information as far as we know it. If something does not match the product, tell us.

Price or stock errors

If we find that a displayed price is clearly wrong, for example a digit missed through a human or system error, or that we do not have enough stock, we tell you before we ship. You choose to buy at the correct price, or to cancel the order and get a full refund. We do not ship, or charge extra, without your agreement.

4. When the contract is made

Placing an order is an offer to buy. The email or screen saying we have received your order is only an acknowledgement. The contract of sale is made when:

• Online payment or bank transfer: we have received the full amount and confirmed the order.
• Cash on delivery: we confirm the order and start preparing the goods.

We may decline or cancel an order, for example when the item is out of stock, the price is clearly wrong, or we suspect fraud. We tell you why and refund in full anything you have paid.

5. Payment

• An order that is not paid within these times is cancelled automatically, the stock is released, and any points and discount code you used are returned.
• If you pay after the order has expired, we check. If the item is still available we carry on with the order. If it is not, we refund you in full.
• We accept transfers only to the company's accounts. If anyone asks you to transfer to another account, do not, and tell us.
• We never see or keep your card number.

6. Tax invoices

Every paid order gets a receipt and abbreviated tax invoice. For a full tax invoice, fill in the details when you order, or contact us with the order number within the same calendar month as the order. A VAT-registered buyer must give the 13-digit tax ID and the branch.

7. Delivery, risk and ownership

• Delivery methods, fees and times are on the delivery and pickup page. The dates the system shows are estimates, not a guarantee of time.
• We carry the risk of loss or damage to the goods until we hand them to you or to someone you authorise, or until you collect them at the shop. After that the risk is yours, except for defects that existed before delivery.
• Ownership of the goods passes to you when we have received the full price. With cash on delivery it passes when you pay the delivery person.
• Please check the goods when you receive them. See the delivery and pickup page for how to check, and how to report damage.

8. Cancelling, exchanges and returns

• Cancelling before we dispatch: an unpaid order can be cancelled at once from the order page. A paid order can be sent as a cancellation request until we dispatch it, and we answer within 1 working day. We may decline once we have started assembling a PC to your specification.
• After you receive the goods: you can cancel the purchase within 7 days, and report faulty or wrong items within 7 days, as set out on the returns and warranty page.
• We do not use wording such as "no returns" or "no refunds" that would conflict with your legal rights.

9. Warranty

The warranty period, who gives it, how to claim and the exceptions are on the returns and warranty page and on each product page. The warranty does not remove your legal rights for defects.

10. Promotions, discount codes and points

Promotions and discount codes

• The conditions of each promotion and code, such as start and end dates, minimum order, eligible items and number of uses, are shown with that promotion or code.
• One discount code can be used per order. A code has no cash value and cannot be given to someone else.
• Some codes exclude used items, items already on sale or the assembly service, as stated with the code.
• Flash-sale prices have a limit on total units and units per customer, as stated on the item.
• If an order is cancelled before dispatch, the discount code you used becomes usable again under the code's own conditions.

Points and member tiers

For members who are signed in when ordering.

• 1 point is worth a discount of 1 baht.
• You earn points on the goods total after discounts and after any points you spent. Delivery and fees do not earn points. Points are rounded down.
• Points are added to your account when the order is completed, meaning you have received the goods, not when you pay.
• Your tier is based on completed orders in the last 12 months, less any amount refunded.
• Points expire 12 months after you receive them. The ones closest to expiring are used first.
• Points can pay up to 30% of the goods total of an order. They cannot pay delivery or fees.
• Points have no cash value, cannot be exchanged for money and cannot be transferred.
• On a refund, the points the order earned are taken back in proportion to the money refunded. Points you spent are returned when the order is refunded in full or cancelled.
• We correct points given by mistake or through misuse. We may change the rates or conditions by giving notice on this page in advance. Points you have already received are not affected.

11. Used items

• Each used item is a single unit. You can order one at a time.
• We state the grade (A, B or C), the known defects and any missing parts in the condition note. Before you order you must confirm that you have read and accept the condition as stated.
• Stated defects are not faults. A fault we did not state is covered by the shop warranty: grade A 6 months, grade B 3 months, grade C 1 month, or as stated on the item page.
• The 7-day right to cancel also applies to used items. See returns and warranty.

12. Reviews

• You can review an item once your order is completed, one review per item.
• Staff check reviews before they appear. We do not show reviews that are abusive, unrelated to the item, contain other people's personal data, or are advertising or spam. We do not show only the good reviews, and we do not pay for reviews.
• A review is shown under your first name and the first letter of your surname. You remain the owner of your review and allow us to show it on the site. We may reply to a review in public.

13. Using the website

You must not:

• use bots or scrapers, probe the site's security, or make the site behave abnormally
• use another person's card, account or identity without permission, or place an order with intent to defraud
• give false information or pretend to be someone else
• copy the shop's text, pictures or other content for commercial use without permission

The content and trademarks of the shop and the makers belong to their owners.

14. The PC builder

The PC builder checks sockets, sizes and power from the product data in our shop. Treat it as a guide to help you decide. If the builder says parts are compatible but they do not work together in practice, contact us within 7 days of receiving the goods. We check and replace the part that does not fit, or refund it. The assembly service is charged as a separate line in the cart.

15. Our liability

We are liable to you as the law provides. We are not liable for loss caused by events beyond our control, such as natural disasters, widespread power or internet failure, courier strikes or orders of public authorities, nor for loss caused by using a product the wrong way, to the extent the law allows.

These terms do not exclude or limit any liability that the law does not allow us to exclude, including liability for defects in goods sold, and for intentional or grossly negligent acts.

We advise you to back up your data before a warranty claim or repair.

16. Governing law and disputes

These terms are governed by Thai law. If there is a dispute, contact us first and we will try to resolve it as fast as we can. You may complain to the Office of the Consumer Protection Board (OCPB) on its hotline 1166, and you may bring a court case as the law allows, including in the court where you live under the consumer case procedure law.

17. Changes to these terms

We update these terms when the way we work or the law changes. Revised terms apply to orders placed after the date of the update. Earlier orders stay under the terms in force when they were placed.

18. Contact

iChoice Co., Ltd., NICH TEC shop. Phone 052-005-034, LINE @nichtec, email info@nichtec.com. Open Monday to Saturday, 9:00 to 18:00. Or use the contact form.